AI Automation (Workflows, Bots)
How can we help you?
Contact us at the Maceforce office nearest to you or submit a business inquiry online.
Maceforce builds AI bots and agents that take on routine work. Our chat, voice and email agents handle requests, update records and trigger workflows in your existing tools, and hand over to your people when a case needs judgment. In Australia, our automation covers common local processes such as GST reporting, Single Touch Payroll and Australian government forms, with human approvals and clear audit trails.
Explore Your
Business Potential
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Chat &
Voice Agents -
Task
Automation -
Agent
Monitoring
AI automation puts digital workers alongside your team. We design agents that answer customers and employees, qualify leads, schedule, summarise and draft, connected to your systems through secure integrations. Each agent has clear permissions, activity logs and approval steps, and we monitor accuracy and time saved as volumes grow.
Reliable & Safe Services
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Customer Service
Agents
Chat, voice and email agents that resolve routine requests and escalate exceptions.
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Sales &
Lead Agents
Agents that qualify leads, book meetings and update your CRM.
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Back-Office
Assistants
Assistants that draft, summarise, extract and reconcile for finance, HR and operations teams.
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Task
Automation
AI that drafts, summarises, extracts and updates records for your teams.
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Integration
Automation
Links between your apps so data and actions flow without manual steps.
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Automation Security
& Control
Permissions, logging and human approvals for safe automation.
Digital Workers You Can Rely On
Maceforce builds AI agents and bots with clear permissions, logs and approvals, so they take on routine work reliably and your teams stay in control.
Why Work With Us
Automation Expertise
Specialists in chat, voice and workflow agents across customer service, sales and back-office work.
Customized Automation Solutions
Agents tailored to your processes, tools and tone, with human handover where needed.
Seamless Integration
Secure connections to your CRM, ERP, ticketing and messaging tools.
End-to-End Support
From design and build to monitoring and tuning as volumes and needs change.